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Refund Policy

At Alhelbawi, we take great care to ensure the quality and freshness of our food products. 

We are committed to providing you with the best culinary experience. 

Due to the nature of our products, we do not offer returns or refunds.

I. Quality Assurance

We take quality seriously. If you receive food products that are damaged, spoiled, 

or otherwise not up to our high standards, please contact us within [number of days] of receiving your order, 

and we will gladly assist you.

II. Contact Us

If you have concerns about the quality of your food products or any other questions, 

please contact our customer service team at [contact email/phone number]. 

We are here to help and address any issues you may have.

III. Non-Refundable Items

Please note that the following items are non-refundable:

  • Perishable food products.
  • Food products that have been opened or partially consumed.
  • Items returned without prior communication with our customer service team.

IV. Cancellations

If you need to cancel your order, please contact us as soon as possible. 

We will do our best to accommodate your request, but we cannot guarantee 

cancellations once the order has been processed and shipped.

V. Changes to this Refund Policy

We may update this Refund Policy to reflect changes in our practices 

or for other operational, legal, or regulatory reasons.